Monday – Friday 9:00am – 5:00pm GMT+1
We reply daily excluding weekends, public holidays
Tracking & Assistance
Q: How can I track my parcel?
A: You can track your parcel using the email you provided during checkout.
A: If your parcel has not arrived within 14 days, please contact us at us@ninetyroll.co.
- A typo in your email address.
- Your email inbox is full, causing your server to reject our message.
Shipping & Delivery FAQ
Q: Where do you ship from?
A: All orders placed on us.ninetyroll.co are shipped from our U.S. warehouse:
171 Marcellin Dr
City of Industry, CA 91789
United States
Q: When and where will my order be shipped from? How long will it take?
A: All orders placed on us.ninetyroll.co are fulfilled and shipped from our U.S. warehouse in City of Industry, California.
Orders are typically processed the next business days. Once shipped, delivery usually takes 2–5 business days, depending on your location. Please allow approximately 3–7 business days in total to receive your order. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Q: What logistics company will be used to ship my order from the website?
A: Orders placed on us.ninetyroll.co may be shipped via USPS, UPS, FedEx, or another trusted shipping carrier, depending on your order and delivery address.
Once your order has shipped, you will receive a shipping confirmation email with tracking information, which will include the carrier and tracking details for your package.
Q: Do you ship outside the United States?
Currently, us.ninetyroll.co only ships to addresses within the United States.
If you are located outside the United States, please visit our international website: ninetyroll.co
Our international store serves customers outside the U.S. and offers international shipping options.
